Digital transformation · The Bahamas & the Caribbean
Paperless, automated, ready to grow.
Formartiq helps Caribbean businesses go paperless and automate the work, from digital forms and records to connected systems, communications and commerce, delivered and supported from Nassau.
Photo: Larry D. Moore, CC BY 4.0
Based in Nassau
Local team, local support
Paperless & automation
Our core focus
Built on proven platforms
3CX, Square, WooCommerce, Twilio
Live in production
Automated ordering for a café chain
Solutions
Paperless and automated, end to end.
Our core is taking the paper out of your operations and automating the work that follows. Our other solutions connect your communications, AI reception and ordering, commerce, software, data and IT.
Paperless Operations
Replace paper with digital forms, e-signatures, scanned and searchable records, digital receipts and QR tickets, and online application portals.
Learn more
Process Automation & Integration
Automated workflows, menu and inventory sync between systems, notifications and AI assistants that take repetitive work off your team.
Learn moreCloud Communications
Hosted 3CX, virtual receptionists, SMS
Learn more 04AI Receptionist & Phone Ordering
Answer, route and take orders on every call
Learn more 05Digital Commerce & Payments
Online ordering, websites, Square, payment links
Learn more 06Custom Software & Apps
Web and mobile apps, portals, booking platforms
Learn more 07Data & Insights
Reporting dashboards, operational analytics
Learn more 08Managed IT & Monitoring
System monitoring, alerting and support
Learn moreAI Solutions
AI that fixes your company's weak spots.
Missed calls, slow replies, no-shows, late payments and manual paperwork. We find where your business is leaking and deploy practical AI to fix it.
Try it live
Talk to our AI assistant.
Hear what an AI receptionist sounds like. Ask about our solutions, leave your details for a callback, or book a demo, by voice right here in your browser.
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Customer stories
Real systems, running for Bahamian businesses.
Hospitality & Restaurants
A Nassau café chain takes phone orders across its stores, without pulling staff off the counter.
Customers call and order by voice. Each order is read back, paid by secure SMS link and sent automatically into Square at the store the customer chose.
Read the story →
Gaming & Entertainment
A Bahamian gaming operator runs one hosted phone system across its head office and branches.
A hosted 3CX system with 47 extensions, and an AI receptionist on the main linethat routes callers to the right department, branch or extension.
Read the story →
Logistics & Maritime
A freight and logistics company moves to a hosted business phone system with a local 242 number.
A 19-extension hosted 3CX system with a local 242 number, set up, activated and supported by Formartiq, with ongoing AI and service management.
Read the story →Construction & Industrial
A Grand Bahama industrial group answers its main lines with an AI receptionist on a hosted phone system.
A hosted 3CX department with its own SIP trunk and local 242 numbers, an AI receptionist on the main line, and an ongoing automation engagement.
Read the story →
Logistics & Maritime
A Freeport maritime services company connects its business lines to a hosted phone system and trials AI for customs paperwork.
A carrier SIP trunk connected to Formartiq's hosted 3CX, with Formartiq handling testing with the carrier,, and a trial AI assistant that drafts customs classifications for broker review.
Read the story →
Security & Monitoring
My Alarm Guy gets independent, off-site monitoring that pages staff when its alarm feed goes quiet.
An off-site monitoring service that checks the alarm monitoring system around the clock and alerts staff by SMS, phone call and team chat, alongside a hosted phone system and automated customer messaging.
Read the story →Industries
Digitizing the businesses that keep the islands running.
Hospitality & Restaurants
Online and phone ordering, payments and synced menus, so staff can focus on guests.
Retail
Websites, online stores, payments and connected systems for shops with one or many locations.
Healthcare
Paperless intake, online booking and automated reminders for a calmer front desk.
Gaming & Entertainment
Reliable, monitored systems for operators that can’t afford downtime.
Logistics & Maritime
Contractor portals, digital paperwork and automated updates that keep operations moving.
Construction & Industrial
Phone systems, digital paperwork and automation for contractors, suppliers and industrial operations.
Security & Monitoring
Independent monitoring, alerting and automation for alarm monitoring and security operations.
Professional Services
Paperless client onboarding, e-signatures and automated follow-ups.
How we work
Assess. Design. Build. Run.
Every engagement follows the same four steps, with one team accountable from the first walkthrough to ongoing support.
- 1
Assess
We walk through how your business runs today: the paper, the manual steps, the systems and where time is lost.
- 2
Design
We recommend what to digitize and automate first, and agree scope and a clear written quote.
- 3
Build
We build, integrate and migrate, testing with your staff before anything goes live.
- 4
Run
We monitor, support and keep improving, with changes handled by our Nassau team.
Platforms we build on
3CX
Business phone platform we host and manage
Square
Point-of-sale integration for orders
WooCommerce
Online store integration
Twilio
Messaging and numbers
ElevenLabs
Natural voice for virtual receptionists
Insights
Practical guidance on going paperless and automating.
Paperless & automation · 7 min read
How to take a small business paperless, step by step
A practical, staged approach to replacing paper forms, files and receipts, and automating the work that follows.
Cloud telephony · 6 min read
Moving your business phones to the cloud: a practical checklist
What to check before you switch from an old phone system to a hosted one, from numbers and internet to call flows and staff habits.
Ordering & payments · 5 min read
Taking phone orders without tying up your counter staff
How restaurants and cafés can automate phone orders while keeping accuracy high and card details off the phone.
Ready to go paperless and automate the work?
Tell us how your business runs today, from paperwork to phones to payments. We'll recommend where to start and send a clear written quote.
Or call +1 (202) 410-6806