Customer stories
Real deployments, described plainly.
We only publish stories about systems that are live, with our customers' agreement.
Photo: Bluerasberry, CC BY 4.0
.jpg){kind=link}
Hospitality & Restaurants
A Nassau café chain takes phone orders across its stores, without pulling staff off the counter.
Customers call and order by voice. Each order is read back, paid by secure SMS link and sent automatically into Square at the store the customer chose.
Read the story →
Gaming & Entertainment
A Bahamian gaming operator runs one hosted phone system across its head office and branches.
A hosted 3CX system with 47 extensions, and an AI receptionist on the main linethat routes callers to the right department, branch or extension.
Read the story →
Logistics & Maritime
A freight and logistics company moves to a hosted business phone system with a local 242 number.
A 19-extension hosted 3CX system with a local 242 number, set up, activated and supported by Formartiq, with ongoing AI and service management.
Read the story →
Construction & Industrial
A Grand Bahama industrial group answers its main lines with an AI receptionist on a hosted phone system.
A hosted 3CX department with its own SIP trunk and local 242 numbers, an AI receptionist on the main line, and an ongoing automation engagement.
Read the story →
Logistics & Maritime
A Freeport maritime services company connects its business lines to a hosted phone system and trials AI for customs paperwork.
A carrier SIP trunk connected to Formartiq's hosted 3CX, with Formartiq handling testing with the carrier,, and a trial AI assistant that drafts customs classifications for broker review.
Read the story →
Security & Monitoring
My Alarm Guy gets independent, off-site monitoring that pages staff when its alarm feed goes quiet.
An off-site monitoring service that checks the alarm monitoring system around the clock and alerts staff by SMS, phone call and team chat, alongside a hosted phone system and automated customer messaging.
Read the story →Ready to go paperless and automate the work?
Tell us how your business runs today, from paperwork to phones to payments. We'll recommend where to start and send a clear written quote.
Or call +1 (202) 410-6806