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Customer story · Logistics & Maritime

A freight and logistics company moves to a hosted business phone system with a local 242 number.

A 19-extension hosted 3CX system with a local 242 number, set up, activated and supported by Formartiq, with ongoing AI and service management.

Photo: Larry D. Moore, CC BY 4.0

The challenge

The customer is a freight and logistics company. It needed a professional business phone system with a local Bahamian number, and a team that could set it up, get staff using it and look after it afterwards.

What we built

In September 2026, Formartiq set up a hosted 3CX phone system for the business with 19 extensions and a local 242 number.

  • Hosted 3CX system with 19 extensions
  • A local 242 number for customers to call
  • Seat activation for each member of staff
  • Staff training on the new system

How it works now

The team works on one hosted phone system with a local number. Formartiq provides ongoing AI and service management, handling changes and support as the business needs them.

Photo: GeorgeHillTimber, CC BY-SA 4.0

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