The challenge
The customer is a freight and logistics company. It needed a professional business phone system with a local Bahamian number, and a team that could set it up, get staff using it and look after it afterwards.
What we built
In September 2026, Formartiq set up a hosted 3CX phone system for the business with 19 extensions and a local 242 number.
- Hosted 3CX system with 19 extensions
- A local 242 number for customers to call
- Seat activation for each member of staff
- Staff training on the new system
How it works now
The team works on one hosted phone system with a local number. Formartiq provides ongoing AI and service management, handling changes and support as the business needs them.






